Conflict Resolution Techniques 

Managing conflict with Compassionate Communication




Be heard

Be understood

Be valued

Are you afraid to speak up and say what you think and feel? 

Do you feel as if you’re walking on eggshells, terrified of upsetting the people around you?

Do you wish you had some conflict resolution techniques under your belt to make your life easier?

Often just the thought of conflict can make us feel stressed, anxious, even nauseous.  Sleepless nights, loss of confidence, headaches, inability to focus – and turning to coping mechanisms like medicating with food or alcohol to try to ease the strain.

It doesn’t have to be this way.  Learn the skills to resolve conflict with compassion and empathy.

I’m Glyn Conlon, and as a conflict coach I can help you transform your relationships, both business and personal, so you are heard, understood and valued.

I’m a nationally accredited mediator and am certified with the Center for Nonviolent Communication (NVC) and have a range of techniques for resolving conflict at home or at work. 

I help women just like you find their unapologetic and authentic inner self, navigating conflict with ease and compassion rather than enduring in silence and submission.

Does worrying about conflict stop you from being present in your own life?

Book a FREE 45-minute Relationship Reset call to discover how I can help.

Conflict Coaching

1 to 1 support – Speak up and be valued


Transforming how  you see and hear each other

Book in a complimentary relationship reset call to discover the best option for you.

Restorative Circles

Groups of people who come together for a shared purpose

On The Blog

Getting Your Family To Talk

Getting Your Family To Talk

“How was your day?” “Fine.” “What did you learn today?” “Nothing.” Recognise this pattern? Yes, these types of conversations happen in my home too. My kids have moved out.  Just so you know they are not 12 and they didn't run away from home. This type of...

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Value of The Vent

Value of The Vent

The Value of The Vent Dissolving the intensity of emotions (yours or others) so we can be heard and foster trust, harmony and respect in all our relationships. Two facts about angry outbursts You are likely to piss off or scare the hell out of others, especially...

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Being An Extraordinary Leader

Being An Extraordinary Leader

...Being an Extraordinary Leader – for Your Family and Your Business Knowing WHAT to say, HOW to say it and WHEN to say it transforms relationships. Many articles I read seem to be asking us to be leaders. Being technically great at what we enjoy is only part of it....

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How to make difficult conversations painless and productive.


Are you about to self-destruct because of the dismissive way someone is speaking to you?

Pop your details below and get 3 things you can do to make a difference immediately. 

Acknowledgement of Country

In the spirit of reconciliation Keystone Skills acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to elders past, present and future and extend that respect to all Aboriginal and Torres Strait Islander peoples today. We celebrate their continuing connection to culture, country and local community. 

How to make difficult conversations painless and productive.



Is it becoming difficult to talk to your boss, partner or family member?


I have seen otherwise savvy, intelligent professionals self-destruct because of the dismissive way their manager or family member have treated them.


If not speaking up, talking louder or talking over someone to get your point across has started to become your go to method of conflict resolution, please put your details in the space below where I will give you 3 things you can do instead. 


ACCESS THE GUIDE HERE: https://www.keystoneskills.com.au/wp-content/uploads/2021/06/How-to-make-difficult-conversations-productive-and-painless-_-1.pdf